Privacy Policy

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NXQ.AI values your privacy and is committed to protecting your personal data across all platforms—including our website, cloud services, mobile apps, and any interactions through the Apple App Store, Google Play Store, or banking-related integrations.

Information We Collect:

• Personal Information: Name, email, company details, phone number—collected voluntarily via forms, support chats, or account registrations.
• Device & Technical Info: IP address, browser, device type, operating system, geolocation, and cookies.
• Transactional Data: Payment history and related metadata (when processed directly through our platform or via app stores).
• App & Usage Behavior: Interactions with features in NXQ mobile apps or web interfaces.

How We Use Your Data:

• To provide customer support, respond to inquiries, and deliver core services
• To fulfill transactions and verify payments (with financial partners, App Store, or Google Play compliance)
• To improve product functionality, security, and user experience
• To send important updates, service alerts, or promotional content (with opt-out option)

Data Sharing and Storage:

• We do not sell or rent your data.
• Data may be shared securely with verified third-party providers (e.g., hosting, analytics, billing platforms) with strict contractual obligations.
• For mobile apps, Apple and Google may collect and process data as per their own privacy practices.

Cookie & Tracking:

• NXQ.Ai uses cookies, pixels, and analytics tools to measure website traffic, improve performance, and personalize user experience.
• You may manage cookie preferences in your browser or mobile device settings.

Security Measures:

• All data is transmitted over encrypted channels (SSL/TLS)
• Stored on secured cloud infrastructure with role-based access control
• Regular security audits and threat monitoring applied to all systems

Your Rights:

• You may request to view, correct, or delete your personal data at any time
• You may opt out of marketing communications
• EU/UK users are entitled to GDPR protections and rights

Children’s Privacy:

NXQ.Ai does not knowingly collect data from children under 13 without verified parental consent, in line with COPPA and international standards.

Compliance:

Our practices are aligned with:

• GDPR (EU)
• CCPA (California)
• COPPA (Children’s Privacy)
• Apple App Store & Google Play Data Safety Guidelines
• Banking & Financial Services Privacy Norms (PCI-DSS, ISO/IEC 27001)

Changes to this Policy:

This policy may be updated from time to time. Revisions will be posted with a clear “Last Updated” date.

Contact:

For privacy-related concerns or to exercise your rights, contact us at team@nxq.ai